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The Most Commonly Asked Swegway Questions

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There is not a day that goes by that we are not asked multiple questions about our Swegways. Whether it be by contacting our customer services team or through our social media channels of Facebook, Twitter and Instagram, the questions keep on coming.

We thought it would be helpful if we collated the most commonly asked questions that we receive and put them together in one blog post. We realise the questions will keep on coming but hopefully this will be of help to many of you.

Here they are starting with the most popular.

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How much are your Swegways?

We offer a range of Swegways to give our customers a choice dependant on price, colour, style and features.

Our entry level board is £269.99 whilst our 8” chrome boards with Bluetooth cost £399.99. You can see our full range of boards here.

Can I pay by PayPal?

We don’t accept PayPal due to technical issues we have had with their payment platform in the past. However, you can purchase all our boards online through our payment system which allows you to pay with your debit or credit card. Our service is 100% secure shopping.

Do you sell chargers?

We do sell chargers along with a range of other accessories. If you are buying a new Swegway you do not need to buy a charger as all our boards come with one. However, if you need a replacement charger then we sell these for all Classic and Bluetooth Swegway boards - 6, 8 and 10 inches.

The cost is £24.99 and you can purchase it here.

How long does delivery take?

All our Swegways are sent using tracked and insured couriers from our UK warehouses. You can receive our standard FREE delivery which is based on a 48-hour delivery service. You can also opt for express or Saturday delivery for an extra charge.

Delivery to Ireland and Isle of Man also come with additional charges.

All our costs and delivery details can be found here.

What warranty do you offer?

All the boards that we sell come with 12 months’ warranty for your peace of mind. It is important to us that you can enjoy your new Swegway so want to give you as much protection as possible.

The warranty includes electrical malfunctions and manufacturing faults relating to the casing, chassis and wheels (this does not include general wear and tear and damage caused by impact or dropping).

You can see full details of the warranty here.

What is the cheapest board I can buy?

Our classic Swegway is our lowest priced board and you can purchase it at the bargain price of just £269.99. It is a 6” board and is available in black, white and blue and comes complete with a FREE carry case. See the board here.

Do you offer a repair service?

If your board is broken or damaged, then do not worry as we offer a dedicated repair service. You can post your damaged Swegway to our team who will repair it and send it back to you.  We can repair all types of board and even if you did not purchase it from us we may still be able to help you.

You can see further details including costs here.

Should I go with a 6” or 8” board?

To help you make the right decision on the size of board you will need we produced a blog giving you a detailed comparison of a 6” verses 8”. See it here.

Can I get a discount?

We are currently offering up to 40% off our boards which of course is a huge discount. As the number one online supplier of boards in the UK you will find that the combination of our red-hot pricing and quality service make us the perfect supplier of your new board.

 

Hopefully these questions will help you find all the information that you need. Of course, if you do require more information do not hesitate to contact our team on 0330 995 0895 or through our social media channels.



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